Privacy Policy

Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

Information We Collect

When you contact us or request services, we may collect:

• Your name and email address
• Information about your garden and service requirements
• Any additional details you provide in enquiry forms

How We Use Your Information

We use the information you provide to:

• Respond to your enquiries about our services
• Provide the garden care services you request
• Communicate with you about scheduling and service delivery
• Improve our services based on feedback

Legal Basis for Processing

We process your personal data based on:

• Your consent when you submit enquiry forms
• Contract performance when providing services you've requested
• Legitimate interests in operating and improving our business

Data Storage and Security

Your personal information is stored securely and is only accessible to authorised personnel. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

Third Party Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. Your data is used solely for the purpose of providing our services and communicating with you.

Your Rights

Under data protection law, you have rights including:

• The right to access your personal data
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to object to processing of your data
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us at [email protected].

Cookies

Our website uses essential cookies to ensure proper functionality. For detailed information about our cookie usage, please see our Cookies Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Information

If you have questions about this Privacy Policy or how we handle your data, please contact us at [email protected].