GDPR Information

Our Commitment to Data Protection

We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.

Data Controller

For the purposes of data protection legislation, the data controller is:

dynamic-thinker
42 Meadowbrook Lane
Cheltenham
Gloucestershire
GL50 3RD
United Kingdom

Email: [email protected]

Lawful Basis for Processing

We process personal data under the following lawful bases:

• Consent: When you submit enquiry forms or contact us voluntarily
• Contract: When processing is necessary to perform a contract with you
• Legitimate Interests: For business operations and service improvement, balanced against your rights

Your Rights Under GDPR

Right to Be Informed

You have the right to be informed about the collection and use of your personal data. This document and our Privacy Policy fulfil this obligation.

Right of Access

You have the right to request a copy of the personal data we hold about you. To make a subject access request, contact us at [email protected]. We will respond within one month.

Right to Rectification

If you believe personal data we hold about you is inaccurate or incomplete, you have the right to request correction.

Right to Erasure

Also known as the "right to be forgotten," you can request deletion of your personal data under certain circumstances, such as when it is no longer necessary for the purpose it was collected.

Right to Restrict Processing

You can request that we restrict processing of your personal data in certain situations, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests. If you object, we must stop processing unless we can demonstrate compelling legitimate grounds.

Rights Related to Automated Decision Making

We do not use automated decision making or profiling in our processing of your personal data.

How to Exercise Your Rights

To exercise any of your data protection rights, please contact us at [email protected]. Include your name and details of your request. We will respond within one month, though complex requests may take up to three months with notification.

Right to Lodge a Complaint

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113
Website: www.ico.org.uk

Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected or as required by law. When data is no longer needed, it is securely deleted or anonymised.

Data Security

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

• Secure storage systems with access controls
• Regular security assessments
• Staff training on data protection
• Secure communication channels

International Transfers

Your personal data is processed and stored within the United Kingdom. We do not transfer personal data outside the UK.

Updates to This Information

We may update this GDPR information from time to time to reflect changes in our practices or legal requirements. Please check this page periodically for updates.

Contact Us

For any questions about data protection or to exercise your rights, contact us at [email protected].